gan78 Casino & Sportsbook Service Notice

This notice sets out the legal framework under which we at gan78 operate our platform. Our services are available only in jurisdictions where local law permits online gaming and sports-entertainment activities. We do not offer our services in territories where online wagering is prohibited by law.

Users are responsible for verifying that their access and use of gan78 comply with the laws of their own jurisdiction. We undertake to maintain clear communication about service availability, account eligibility, and the terms under which we process deposits, withdrawals, and user data. If you have questions about whether gan78 is available in your region, contact our support team before opening an account.

Service Availability and Jurisdiction on gan78

We at gan78 operate conditionally in supported jurisdictions only. Our platform is not available to users in countries or territories where online gaming platforms are prohibited, restricted, or require local licensing that we do not hold. This includes regions where national law has explicitly banned remote gaming operations.

If you reside in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, you are responsible for confirming that access to gan78 is legal under your local and national laws before you register. Service availability may change without notice if a jurisdiction alters its regulatory framework. We reserve the right to restrict access to our platform from any region at any time.

Account Eligibility and User Responsibility on gan78

When you open an account on gan78, you confirm that you meet all eligibility criteria set by your own jurisdiction's law. You must be of legal age to participate in gaming activities in your region, and you must not be a resident of any prohibited territory. We conduct identity verification (KYC) using your national ID, passport, or driver's license before you can deposit funds.

You warrant that all information you provide during registration is accurate and truthful. If we discover false or misleading information, we reserve the right to close your account and forfeit any balance. You alone are responsible for ensuring that your use of gan78 — including deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet — complies with your jurisdiction's anti-money-laundering, tax, and gaming regulations.

Data Privacy and Security on gan78

We handle your account data — including identity documents, bank details, and transaction history — in accordance with our Privacy Policy. Our platform uses standard encryption protocols to protect your login credentials and payment information during transmission. We do not sell or share your personal data with third parties except where required by law or to process your withdrawals and deposits.

You are responsible for keeping your account password and PIN confidential. If you suspect unauthorised access or data breach, contact our support team immediately. We maintain logs of all deposits, withdrawals, and account activity for audit and compliance purposes. These records are subject to retention periods set by applicable law in supported jurisdictions.

KYC verification

Identity checks using government-issued documents before first deposit.

Payment processing

Deposits and withdrawals are logged and subject to anti-fraud review.

Data retention

Account records retained for compliance periods set by local law.

Deposits, Withdrawals, and Financial Responsibility

We at gan78 process deposits and withdrawals only to and from verified accounts. Deposits made via e-wallets (DANA, e-wallet, mobile banking, local payment, online payment) or e-wallet transfers are credited in real time under normal network conditions. Bank transfers to our virtual accounts (mobile banking, local payment, online payment, e-wallet) are processed within standard banking windows.

Withdrawals are subject to account verification and any pending disputes. Once approved, funds are returned to your original payment method within the timeframe stated in your account settings. You are responsible for ensuring that the account or payment method you provide is yours and is legal for use. We do not process withdrawals to third-party accounts.

Dispute Resolution and Legal Inquiries

If you believe a transaction on gan78 was processed in error, or if you have a legal inquiry regarding our service, contact our support team with your account number and transaction details. We investigate disputes in writing and respond within standard business windows. Escalated complaints are reviewed by our compliance team.

Any legal claims or formal disputes must be submitted in English via our contact channels or the email address listed in your account settings. We reserve the right to require you to provide documentation (ID verification, payment proof, game records) to support your claim. This notice and our Terms & Conditions form the complete legal agreement governing your use of gan78. By using our platform, you accept all terms and acknowledge that you are responsible for verifying local-law compliance.